Yes. You create the return against an invoice or a shipped order: pick quantities and reason, decide how much goes back to inventory, and the credit note is issued. The credit shows in the customer’s balance and statement.
- Where it works
- On the web and in the app
Other ways to ask
- Can I issue credit notes?
- Does returned stock go back into inventory?
Related topics
- Estimates and quotes
- Order taking and sales orders
- Invoicing
- From estimate to payment in one flow
- Shipping and backorders
- Void and fix documents
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